Privacy Policy

Introduction

PLEASE REVIEW AND AGREE WITH THESE IMPORTANT TERMS AND
CONDITIONS BEFORE PROCEEDING:

 
The user hereby takes notice and consents to the collection, lawful use and disclosure of his/her personal data as considered necessary by BMW India Financial Services  Private Limited (“BMW Financial Services”) and/or BMW representatives (including any affiliate company and/or other third parties) (“Operators”) contracted by BMW Financial Services or its affiliates including the Operator’s agents/contractors, authorized by the Operator for processing of personal data (“Third Parties”) for the purposes of accessing and displaying his/her financial contracts with BMW Financial Services and for processing requests, providing the user with information and cost quotes for BMW’s products and services and any other ancillary purposes.

The information stated is for illustrative purposes only and does not constitute an offer of credit facilities by BMW Financial Services. BMW Financial Services cannot be held liable for any error, omission and/or loss suffered by anyone as a result of reliance on the information set out.

Copyrights


Copyright [●], BMW Group. All Rights Reserved.

The text, images, graphics, sound files, animation files, video files and their arrangement on the Engage Online website made available by BMW Financial Services are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. The Website also contains material that is subject to the copyright rights of their providers.


Personal Data


The user agrees to the collection, use and disclosure of any personal data as necessary by BMW Financial Services, its Operators and Third Parties for the purpose(s) of (a) entering into, executing and performing of a sales and financing proposal; (b) marketing of products and services; (c) prevention of crime (including but not limited to fraud, money laundering and bribery); (d) research, benchmarking, statistical analysis and customer satisfaction surveys and (e) post sale services, such as customer loyalty programs.

BMW Financial Services shall endeavour to comply with all notification requirement under the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (“Data Protection Laws”) and both BMW Financial Services and the user will duly observe all their obligations under the Data Protection Laws, which arise in connection with this Agreement. Notwithstanding any general obligations stated above, where BMW Financial Services is processing personal data belonging to users, BMW Financial Services shall ensure that it has in place appropriate technical and contractual measures to ensure the security of the personal data (and to guard against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, the personal data).


Product variations


Some of the product information, illustrations and images contained in the BMW Financial Services Engage Online website may have been prepared for generic use on other BMW Financial Services websites maintained in different countries around the world. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations.



If the user is interested in any vehicle model, paint, option or accessory shown on the BMW Financial Services  engage online website and are unsure of its availability or specification in the relevant locality, the user should contact BMW Financial Services  and/or a local authorized dealer for the relevant product and other current details in desired locality.



Prices


All prices specified are indicative and do not constitute a final offer. Prices are subject to change without notice, and BMW Financial Services  and its respective authorised dealership(s) listed in the BMW Financial Services  engage online website reserve the right to make changes without prior notice. Prices reflected in the BMW Financial Services  engage online website may also differ from those offered in the showroom, for which the authorised dealer reserves the final right in determining the sale price.


Trademarks



Unless otherwise indicated, all marks displayed on BMW Financial Services  Engage online website  are subject to the trademark rights of BMW group , this applies especially to its model name plates, and its corporate logos and emblems.


No Licenses


BMW Financial Services has sought to achieve an innovative and informative website for its users. The user, however, also needs to understand that BMW Financial Services must protect its intellectual property, including their patents, trademarks and copyrights. Accordingly, the user is hereby notified that neither the BMW Financial Services  Engage online website , nor any material contained therein shall in any way grant or be taken to grant any person a license to BMW Financial Services ’s intellectual property.


Cautions regarding forward-looking statements


Engage online website  pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on the BMW Financial Services  Engage online website  contain among other things forward looking statements that reflect management´s current views with respect to future events. The words “anticipate“, “assume“, “believe“ “estimate“, “expect“, “intend“, “may“, “plan“, “project“ and “should“ and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Asia, Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. If any of these or other risks and uncertainties occur, or if the assumptions underlying any of these statements is proved incorrect, then actual results may be materially different from those expressed or implied by such statements. BMW Financial Services does not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made.


System Requirements


In order to use the engage online website, you are required to have a compatible internet access, and the necessary minimum specifications (‘Software Requirements’).


Availability



BMW Financial Services will use reasonable efforts to make the Engage Online website available at all times. However you acknowledge the website is provided over the internet and mobile networks and so the quality and availability of the website may be affected by factors outside reasonable control for which BMW Financial Services shall not be made responsible.
BMW Financial Services, its group of companies and sub-contractors do not accept any responsibility whatsoever for unavailability of the website, or any difficulty or inability to download or access content or any other communication system failure which may result in the website being unavailable.


Conditions Of Use


You will not, nor allow third parties on your behalf to (i) make and distribute copies of the content of the website (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the content of the website; or (iii) create derivative works of the content of the website of any kind whatsoever. 



Termination


BMW Financial Services has the right to terminate use and access of the website at any point of time.
Upon any termination, (a) the rights granted to you herein shall terminate; (b) you must cease all use of the website;


Limitation Of Liability



In no event will BMW Financial Services be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the website, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
BMW Financial Services is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the access or use of the website.


Disclaimer Of Warranties


To the maximum extent permitted by law, and for the avoidance of doubt, BMW India Financial Services hereby disclaims all implied warranties with regard to the website. The website alongwith its contents are provided “as is” and “as available” without warranty of any kind.

Purpose and usage

Provider’s Personal Information/ Sensitive Personal Data is collected and used /processed for lawful, legitimate, contractual and administrative purposes of BMW Group India.

Generally the Personal Information/Sensitive Personal Data collected pertains to the Provider that may be used for the purposes such as administration and facilitation of relationship with customers, employees, suppliers etc. for internal operational purposes, for marketing surveys and customer research and feedback, warranty services, to update with information about BMW Group India and the products and services, to provide information about special offers, from time to time and to satisfy the legal and regulatory obligations.

The Personal Information/Sensitive Personal Data collected pertaining to the staff/employee may be used for human resource management, technology support/updates, management planning, administration and management of the internal processes, services and operations to enable it to perform BMW Group India’s proper functions and to satisfy the legal and regulatory obligations.

The Personal Information/Sensitive Personal Data (as per Rules) can be collected /or retained either directly by BMW Group India or through an affiliate or third party, as per the procedure prescribed by Rules.

 

Disclosure to Third Parties

The Personal Information/Sensitive Personal Data collected would only be used, processed and/or shared within the affiliates and/or group companies, authorized BMW and MINI dealers and other authorized business partners.

BMW Group India would not disclose any Personal Information/Sensitive Personal Data to any external organization unless it has the consent of the provider, or are required by law or have previously informed the Provider.

Notwithstanding anything in Article 4 to the contrary, if BMW Group India is, in the opinion that it is required by applicable law or government authority, to disclose any Personal Information/Sensitive Personal Data to any Person, then it may disclose such information only to the extent so required.

 

Security practices and procedures

BMW Group India has in place a security system, to ensure that the personal information is protected from unauthorised access, use, disclosure or alteration by anyone including the employees of BMW Group India.

BMW Group India undertakes a number of security measures to maintain the safety of the Provider’s personal information, which includes the use of: physical secure data centres and premises; internal security policies and procedures; defined internal segregation of duties; and electronic access controls such as passwords and encryption technology. Our Information Security Management System follows international standard ISO 27001.

 

Security Practices:

Data economy – Access to personal data is granted only to personnel on need to know basis. Redundant data may not be stored and personal data from concerned Department shall not be exported to other applications unless absolutely necessary. Where it is not necessary to know the identity of the Data Subject there the personal data shall be processed in pseudonymised form or a form that has been rendered anonymous.

Purpose Limitation – Data collected for a particular purpose shall be used for that purpose only and shall not be used for any other purpose without the consent of the Data Subject or other legal permission.

Deleting/Archiving Data – Once the purpose of the processing of Personal Data is fulfilled then such Data must immediately be deleted or, as the case may be, access thereto blocked in compliance with the obligations to retain records prescribed by law or agreed within the BMW Group India. This obligation to delete data does not apply to data that has been rendered anonymous. In exceptional cases where required such information shall be dealt with on case to case basis of the concerned Department and as per applicable laws.

 

No Obligation to provide personal information

The Provider is under no obligation to provide any personal information requested by BMW Group India and a Provider can withhold any personal information as he/she may choose, but in such a case BMW Group India may not be able to provide all products and services as this will depend on the kind of information withheld.

The Provider can opt-out at any time online by accessing the unsubscribe form. A minimum period of ten business days is required to process the requests.

The Provider may review the Personal Information/Sensitive Personal Data provided to BMW Group India for the purpose of ensuring that the said information is accurate. BMW Group India shall not be responsible for the authenticity of the information supplied to BMW Group India or to any person acting on behalf of BMW Group India.

 

Contact Us

BMW Group India strives to maintain the Provider’s personal information on the records as accurately and updated as reasonably possible. On request, the details on record, the purpose for which it is used, and to whom has it been disclosed can be provided. Access to personal information in the possession of BMW Group India shall be subject to certain exceptions and reasonable costs.

If the personal information that an entity of BMW Group India hold about the Provider is incorrect or changed then the Provider can notify the respective entity of BMW Group India of such changes. Additionally any discrepancy or grievance of the Provider of information with regard to processing of information can be addressed.


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